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This Solicitation is Now Closed
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Financing through Home
Performance with ENERGY STAR®
Request for Proposals (RFP) No. 788
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PROPOSALS DUE: August 26, 2003**
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The New York State Energy Research and Development Authority (NYSERDA)
is seeking proposals from qualified organizations for one or both
of the following services: (1) provide subsidized reduced interest
rate financing to borrowers to finance improvements through NYSERDA's
Home Performance with ENERGY STAR® program (Program Lender services);
and/or (2) provide services to implement reduced interest loans for
customers (Financing Implementation services).
Home Performance with ENERGY STAR® is a grass roots strategy
to develop an infrastructure of trained home performance contractors
to assess and improve energy efficiency in 1-4 family residences.
Contractors must complete a training and certification program through
the Building Performance Institute (BPI). Customers participating
in the program request a home energy audit from a BPI-certified contractor,
which may identify energy efficiency improvements for the home. If
the customer proceeds with installation of improvements by the contractor,
the cost may be financed at a reduced interest rate offered through
a Program Lender.
The Program Lender selected through this RFP provides loans (not
less than $2,500 and not in excess of $20,000) to qualified homeowners
for a period of up to ten years, with NYSERDA subsidizing the Program
Lender's reduced interest rate through a lump sum payment to the Program
Lender upon loan closing. The Program Lender's market interest rate
for qualified loans shall be reduced by up to 4%, or 400 basis points,
subject to change by NYSERDA. Proposers desiring to provide Program
lending services should have experience with providing consumer and
residential financing and must be authorized to make loans throughout
New York State.
The Financing Implementation Contractor selected through this RFP
is responsible for processing applications in accordance with program
guidelines and providing interaction between the borrower, the home
performance contractor, the Program Implementation Contractor, and
the Program Lender.
Proposers may submit proposals for either or both services identified
above. Teaming arrangements, permitting two entities to jointly propose
for the services requested, are encouraged. The contract(s) awarded
under this solicitation are expected to be selected by September 2003
with the contractor(s) providing program loans commencing January
1, 2004 through June 30, 2006.
PROPOSAL SUBMISSION: Please submit eight (8) clearly labeled
copies of the proposal to:
Karen Whalen, RFP No. 788
NYSERDA
17 Columbia Circle
Albany, NY 12203
Technical questions about this RFP may be directed to C. Anthony
Owens at (866) NYSERDA, ext. 3262, or cao@nyserda.org.
Contractual questions should be directed to Mary Sauvie at (866) NYSERDA,
ext. 3229, or mks@nyserda.org.
**Late proposals will be returned. Proposals are due Eastern Time.
Faxed proposals will not be accepted. Proposals will not be accepted
at any other NYSERDA location other than the location specified above.
I. INTRODUCTION
The New York State Energy Research and Development Authority (NYSERDA)
is a public benefit corporation established pursuant to Title 9 of
Article 8 of the Public Authorities Law of the State of New York.
NYSERDA is governed by a 13-member Board of Directors including State
officials and other individuals representing a broad range of interests
in energy affairs.
NYSERDA's principal mission is to develop innovative solutions to
some of the State's most difficult energy and environmental problems.
Major program areas include providing financial and technical assistance
to implement energy efficiency products, technologies and practices
for business and institutional, residential, and low income customers
and to promote research and development projects to develop energy
and environmental products manufactured in New York State.
Pursuant to a January 30, 1998 order of the New York State Public
Service Commission (PSC), NYSERDA became the administrator of statewide
public benefit programs funded by a System Benefits Charge (SBC).
In Opinion No. 98-3, the PSC established a system for funding public
benefit programs for energy efficiency, research, demonstration and
development, low-income services, and environmental protection. In
January 2001, the PSC issued an order continuing the System Benefits
Charge through June 2006.
The SBC is an assessment made by New York State investor-owned utilities
on the transition and distribution of electricity. The following investor-owned
utilities participate in the SBC: Central Hudson Gas & Electric
Corp., Consolidated Edison Company of New York, Inc., New York State
Electric & Gas Corporation, Rochester Gas and Electric Corporation,
Niagara Mohawk Power Corporation, and Orange and Rockland Utilities,
Inc.
II. BACKGROUND
NYSERDA's Home Performance with ENERGY STAR® program was introduced
throughout upstate New York in the spring of 2001. The program is
a grass roots effort designed to train and certify home improvement
contractors in current and cutting-edge building sciences and proper
installation techniques of energy saving measures in 1-4 family dwellings.
To become a BPI- accredited company with certified technicians, both
rigorous written and field exams must be successfully completed.
Participating home performance contractors benefit from a number
of attractive program incentives including: subsidized technical and
sales training they will need to take full advantage of the program's
potential; subsidies for a portion of the costs of certification and
accreditation; favorable terms for purchasing home performance diagnostic
equipment; free marketing through listing on NYSERDA's consumer website;
and the ability to offer consumers low interest financing offered
through the Program Lender.
NYSERDA's Home Performance with ENERGY STAR® program is administered
by an Implementation Contractor, presently Conservation Services Group,
Inc. (CSG). The Program Implementation Contractor services are not
part of this RFP. CSG is responsible for providing support to BPI-certified
contractors through the program and assuring quality control through
random inspections of completed jobs. The program requires interaction
between CSG, the Financing Implementation Contractor, and Program
Lender selected through this RFP.
The Home Performance with ENERGY STAR® initiative is backed with
a multi-million dollar training and marketing campaign, including
television, radio, and print. Steve Thomas, of "This Old House",
is the Home Performance with ENERGY STAR® program's spokesman.
A toll-free number (1-877-NY-SMART) is provided for consumers to obtain
program literature, a list of BPI-accredited contractors, and a video
featuring Steve Thomas that explains the Home Performance with ENERGY
STAR® program. To date, more than 15,000 consumers have called
the toll free number.
A component of the Home Performance with ENERGY STAR® program
is the Assisted Home Performance with ENERGY STAR® program. This
program is available to homeowners with a total household income at
or below 80% of the State Median Income. It provides a subsidy of
50% of the cost of qualifying measures installed by a BPI-accredited
Home Performance contractor, subject to a maximum subsidy of $5,000
per applicant for single family homes or $10,000 per building for
3-4 family dwellings. The balance of the work may be eligible for
reduced interest-rate financing through the program.
The benefits that the Program Lender receives are numerous. NYSERDA's
media campaign promotes the programs. Home Performance contractors
will distribute the toll free Financing Program number that will be
established. The name and telephone number will also be made available
on various Home Performance with ENERGY STAR® program materials
and on the Get Energy Smart website.
Financing Guidelines
Program financing criteria, subject to change with written notification
by NYSERDA, are as follows:
- The Program Lender's published, market interest-rate at closing
is to be reduced by up to 4%, or 400 basis points based on NYSERDA's
interest rate buy-down;
- Loan terms up to 10 years;
- Loans between $2,500 and $20,000;
- Only 1-4 family dwellings are eligible for financing;
- Only energy efficiency measures (approved by NYSERDA) and building
performance related measures (approved by NYSERDA's Implementation
Contractor) are eligible for financing at the reduced interest rate;
- Non-energy related measures may be financed, but at current market
rates. In such instances, and at the consumer's option, either:
(1) separate notes can be written- one for the energy related work
at the reduced rate, and one for the non-energy related work at
the market rate; or (2) one loan with a blended interest rate may
be written; and
- Only unsecured loans are offered through the program. Proposers
must indicate their willingness to offer secured loans which may
be requested by program participants.
The program's current underwriting guidelines (based on policies
required by the current Program Lender, Fannie Mae) are outlined below:
- Credit score of 640 or higher (normal employment status); 680
or higher (self-employed over 2 years); or 720 or higher (self-employed
under 2 years).
- No bankruptcy in the last 7 years; and
- Debt-to-income ratio below 50% (including the requested loan).
Proposers for Program Lending services must indicate the underwriting
guidelines they propose to use in approving loan applications through
the program. NYSERDA prefers a Program Lender willing to provide financing
with a minimum credit score of 600 in order to better serve the residential
market. Proposers must indicate their willingness to provide financing,
and under what terms, for various credit scores as well as all other
criteria to be used in underwriting program loans. Underwriting guidelines
may be modified over the term of the program upon mutual agreement
between NYSERDA and the Program Lender.
Program Data (through June 2003)
- 2,826 customers have requested credit pre-approval for reduced
interest rate financing through the program; of these, more than
1,987 have been approved for financing.
- 1,602 loans have closed to date totaling $11,792,391.
- For the Assisted Home Performance sub-component, 1,478 applications
have been received, of which 772 were approved for a subsidy totaling
in excess of $1.1 million in subsidies.
- 118 companies have become BPI-accredited and more than 280 home
performance technicians have become BPI certified.
III. SERVICES AND DELIVERABLES TO BE PROVIDED
This Request for Proposal seeks both proposals for Home Performance
with ENERGY STAR® Program Lending Services and Home Performance
with ENERGY STAR® Financing Implementation Services. Proposers
may propose for one or both services. The services expected to be
provided are summarized below.
Home Performance with ENERGY STAR® Program Lender Services
Task 1. Pre-Contract Meeting: A kickoff meeting at
NYSERDA's Albany office shall be attended by the Program Lender, the
Financing Implementation Contractor, NYSERDA's Program Implementation
Contractor (presently Conservation Services Group), and NYSERDA. The
meeting will be used to review all processes, procedures, responsibilities,
and reporting requirements.
Task 2. Loan Application Intake System: The Financing
Implementation Contractor, in conjunction with the Program Lender,
shall establish and implement a loan application intake system. The
intake system shall include a toll-free phone number for consumer
access, data collection including applicant information, project costs,
loan amount, household size, applicant, co-applicant and total household
income, loan subsidy eligibility, a brief description of targeted
improvements, and utility provider. Customers will have the option
to apply for loans using an application form, website (if available),
fax, or by telephone. Credit pre-approvals will also be available
by phone and the website. Loan applications or credit pre-approvals
accepted by the Financing Implementation Contractor will be submitted
to the Program Lender for credit approval.
Deliverable: No later than December 15, 2003, the Financing
Implementation Contractor and Program Lender shall prepare a report
verifying that the intake system has been established and is prepared
to take applications and shall submit copies of the loan application
forms and any website or other materials to NYSERDA for approval.
Task 3. Loan Processing: The Program Lender shall process
and underwrite the loan applications based on agreed upon underwriting
criteria and financing guidelines. The Program Lender shall make every
effort to ensure that it will respond to any application received
by telephone, fax or the web-based application form with a pre-approval
or denial within two hours of receiving an application. Acceptance
or denial of applications or pre-approvals shall be reported to the
Financing Implementation Contractor.
Once a loan application is approved, the Program Lender shall provide
a loan commitment and allow up to 55 days for the loan to close.
Deliverable: The Program Lender shall promptly notify the Financing
Implementation Contractor of approval or denial of program loan applications
or credit pre-approval requests.
Task 4. Loan Closing and Payments to Home Performance Contractors:
Upon completion of work within the allowed time frame from execution
of the loan agreement (55 days), the installing Home Performance contractor
and the customer must complete, sign and submit an Installation Completion
Certificate to NYSERDA's Program Implementation Contractor along with
a final invoice and a change order (if needed). The Program Implementation
Contractor will, within five days of receiving the Installation Completion
Certificate, review the Installation Completion Certificate; conduct
a quality control inspection (if appropriate); verify participation
of the installing Home Performance contractor in the program (which
includes proper BPI certification and accreditation); verify that
the installed measures are consistent with the contract that the customer
signed; and instruct the Financing Implementation Contractor and Program
Lender to close the loan and forward payment to the installing Home
Performance contractor. The Program Lender shall make every effort
to process and mail a check or initiate an Automated Clearing House
(wire transfer) into the Home Performance contractor's account within
two (2) business days from receipt of the Installation Completion
Certificate.
Deliverable: Upon receipt of the Installation Completion
Certificate from NYSERDA's Program Implementation Contractor, the
Program Lender shall close on the loan and disburse the loan proceeds
to pay the Home Performance contractor within two (2) business days.
Task 5. Interest Rate Buy-Down: For each loan approved
and funded by the Program Lender, NYSERDA shall subsidize the interest
rate charged the applicant by reducing (buying-down) the interest
rate charged by the Program Lender to a lower rate. Initially, the
buy-down will be 4% (400 basis points) off of the Program Lender's
published market interest rate, subject to change upon written notification
from NYSERDA. The Program Lender shall calculate the cost of the buy-down
to NYSERDA based upon a calculation methodology proposed by the Program
Lender and agreed to by NYSERDA.
Deliverable: The Program Lender shall be responsible for
sending invoices to NYSERDA, with a copy delivered to NYSERDA's Financing
Implementation Contractor, summarizing loans closed during the invoicing
period and the lump sum payment due for the interest rate buydown.
Invoices shall not be mailed more frequently than the 15th and last
business day of each month.
Task 6. Reporting: The Program Lender shall compile
concise monthly progress reports throughout the course of the project
to highlight the status of activities and major events. The progress
reports shall be submitted to NYSERDA's Project Manager no later than
the 15th of each month, beginning with the first 15th after which
a month of work has been completed. The progress reports shall be
in memorandum format and shall include the following subjects in the
order indicated: (1) Title of project, agreement number, and period
of report; (2) Progress made, activities performed, and tasks and
subtasks completed during the reporting period; (3) Plans for the
next reporting period; (4) Identification of problems or obstacles;
(5) Ability to meet schedule; deviations from schedule; reasons for
slippage in schedule; and (6) Analysis of actual cost incurred per
task in relation to the budget per task.
The Program Lender shall also prepare quarterly reports for the
duration of the contract. The reports shall be submitted to NYSERDA
no more than thirty (30) days after quarter end, beginning March 31,
2004. The reports shall be in table format, and shall include but
may not be limited to the following information: (1) Title of project,
agreement number, and period of report; (2) Number of loans made during
the final month of the quarter, quarter and year-to-date; (3) Number
of households qualifying for work scope subsidies during the final
month of the quarter, quarter and year-to-date; and (4) Dollar value
of interest rate subsidy by utility area on a quarterly and year-to-date
basis. The Program Lender shall also coordinate with NYSERDA and the
Program Implementation Contractor to ensure that tracking mechanisms
are in place to capture and quantify loan project impacts such as
energy savings.
Deliverable: The Program Lender shall submit monthly and
quarterly reports to NYSERDA's Project Manager at appropriate times.
Home Performance with ENERGY STAR® Financing Implementation
Contractor Services
Task 1. Pre-Contract Meeting: A kickoff meeting at
NYSERDA's Albany office shall be attended by the Financing Implementation
Contractor, the Program Lender, NYSERDA's Program Implementation Contractor
(presently Conservation Services Group), and NYSERDA. The meeting
will be used to review all processes, procedures, responsibilities,
and reporting requirements.
Task 2. Loan Application Intake System: The Financing
Implementation Contractor, in conjunction with the Program Lender,
shall establish and implement a loan application intake system. The
intake system shall include a toll-free phone number for consumer
access, data collection including applicant information, project costs,
loan amount, household size, applicant, co-applicant and total household
income, loan subsidy eligibility, a brief description of targeted
improvements, and utility provider. Customers will have the option
to apply for loans using an application form, website (if available),
fax, or by telephone. Credit pre-approvals will also be available
by phone and the website. Loan applications or credit pre-approvals
accepted by the Financing Implementation Contractor will be submitted
to the Program Lender for credit approval.
Deliverable: No later than December 15, 2003, the Financing
Implementation Contractor and Program Lender shall prepare a report
verifying that the intake system has been established and is prepared
to take applications and shall submit copies of the loan application
forms, and any website or other materials to NYSERDA for approval.
Task 3. Loan Processing: The Program Lender shall process
and underwrite the loan applications based on agreed upon underwriting
criteria and financing guidelines and shall notify the Financing Implementation
Contractor of the applications acceptance or denial. The Financing
Implementation Contractor shall notify the home performance contractor
of credit decision. If the loan application is denied, the Financing
Implementation Contractor shall notify the customer in writing. Should
an applicant be denied a loan, yet would have qualified for a loan
subsidy Assisted Home Performance with ENERGY STAR® program, the
Contractor shall indicate in the loan denial letter to the applicant
the maximum subsidy level, the subsidy as a percent of the work scope,
if known, or the amount of subsidy if known, that the applicant is
eligible to receive.
Once a customer has been pre-approved, the customer will be notified
by the Program Lender to provide a completed loan application, copy
of the proposed bid summary, and proof of income (if required) to
apply for the requested energy efficiency loan.
The Financing Implementation Contractor shall allow the customer/building
performance professional 55 days from the signing of the loan agreement
to install the eligible measure(s). If a change order is executed
that increases the requested loan amount, the customer will need to
contact the Financing Implementation Contractor to be re-qualified
at the new loan amount. The customer or home performance contractor
must then submit supporting documentation, i.e., a revised estimate.
Deliverable: The Financing Implementation Contractor shall
produce a written weekly report informing NYSERDA's implementation
contractor of loan approvals, denials, and the number of applicants
that have been denied a loan, but are requesting a letter stipulating
their loan subsidy eligibility. The reports will include key data
to be used for program tracking and evaluation, as mutually agreed
by the Financing Implementation Contractor, the Program Implementation
Contractor, and NYSERDA. At a minimum, the report shall include data
on loans approved (based on completed and signed applications) including
customer name and address, work to be performed, amount of loan, loan
term, income level, credit score, contractor to implement the proposed
measures, and the interest rate at the time the loan agreement was
signed (this rate is locked in for a period of 55 days and should
allow sufficient time to complete the installation). NYSERDA's Program
Implementation Contractor will process the weekly reports and forward
them to NYSERDA as part of its own monthly or bi-weekly reporting
requirements under the Program.
Task 4. Work Scope Subsidy: For each loan application
received, the Financing Implementation Contractor shall verify household
size and income level against income guidelines provided annually
by NYSERDA. All households with a total income level at or below 80%
of the State median income (SMI) are eligible to receive a subsidy
payment not to exceed the lesser of 50% of the qualifying measures
or $5,000 per 1-2 family buildings ($10,000 per 3-4 unit buildings).
The homeowner shall then be eligible for financing through the Program
for the balance of the cost of qualifying measures.
The Financing Implementation Contractor shall be required to income
verify all applicants for subsidy eligibility, and inform the Program
Implementation Contractor of those applicants that qualify for the
subsidy. Household income is defined as total cash receipts before
taxes from all sources, including, but not limited to: money wages,
commissions or salaries before deductions; income from self-employment
or from self-owned farm or business after allowable farm or business
deductions; regular payments from Social Security including Social
Security benefits for minors, Unemployment Insurance Benefits, Veteran's
Survivor Benefits, pensions, regular insurance or annuity payments,
and strike benefits from union funds; Social Security or Veteran's
Survivor Benefits received by students; alimony, child support and
military allotments or other regular support from an absent family
member or someone not living in the household; dividends, interest,
rents, royalties, or income from estates or trusts; housing allowances
paid to military personnel; the interest-only portion of a mortgage
payment or land contract payment made to an applicant; reverse-annuity
mortgage and home equity conversion payments from a bank based on
home ownership equity; and income from Individual Retirement Accounts
(IRAs) for the month of application, whether a monthly or a lump-sum
withdrawal.
To determine the eligibility for the work scope subsidy, the Financing
Implementation Contractor shall review the current pay stub(s) indicating
the year-to-date pay of all wage earners in the applicant's household
regardless of age. Should the pay stub(s) fail to indicate year-to-date
earnings, then the Financing Implementation Contractor shall review
a copy of the most current W-2 form(s). If the applicant or wage earner
is self-employed, a copy of the prior year's Federal income tax return,
complete with all schedules and attachments, is to be reviewed.
Should the year-to-date earnings not be included on the pay stub,
the following conversion factors shall be used to compute a monthly
figure: multiply the income on a weekly pay stub by 4.3; multiply
the income on a bi-weekly pay stub by 2.15; and for applicants paid
twice a month, multiply the income on a pay stub by 2.0. If the applicant's
household gross weekly income varies, average the household's weekly
income for the previous four weeks, and multiply the average wage
by 4.3 to arrive at a monthly figure.
When an applicant cannot document income sources (e.g., applicant
claims to meet living expenses by taking odd jobs or selling personal
items or handicrafts), the Financing Implementation Contractor shall
make a written record of the verbal information provided by the applicant
regarding amount of income, source, frequency or dates paid, and type
of goods or services for which the income is/was received, and have
the applicant sign and date the statement before a notary public.
A notarized statement to document subsidy eligibility should be used
only on exceptional situations, i.e., no formal, or other documentation
exists.
For Income Eligibility Documentation and Income Eligibility Exclusions,
refer to the following website: http://www.dhcr.state.ny.us/ocd/pubs/html/wappm02ch3.html.
If the applicant's household income exceeds 80% of the State's median
income, the applicant is not eligible for a work scope subsidy.
If the applicant's household income is at or below 60% of the State's
median income, then the applicant qualifies for the State's Weatherization
Assistance Program (WAP). The Financing Implementation Contractor
shall notify the applicant in writing that he or she is eligible for
energy efficiency improvement services through the County or local
Weatherization Agency at no cost to the applicant. The letter is to
include a waiver stating that the applicant is also eligible for a
50% subsidy through the Assisted Home Performance Program, and should
he or she so choose, may have work completed through the Home Performance
Program but will be responsible for the remaining 50% payment to the
home performance contractor. The letter shall also refer the applicant
to the applicant's County or local WAP office, with a copy delivered
to the home performance contractor who originated the lead. Should
the applicant choose to utilize the WAP and then be denied participation
in the WAP program, then upon the Financing Implementation Contractor's
receipt of a letter from the County local WAP office indicating this,
the Financing Implementation Contractor shall process the application
for a 50% work scope subsidy. In order to receive that subsidy, however,
the applicant must sign the disclaimer form that accompanies the disclaimer
letter.
Upon determination of income eligibility for a work scope subsidy,
the Financing Implementation Contractor shall notify the BPI-accredited
home performance contractor who is proposing work to the customer,
if that home performance contractor has been identified to the Financing
Implementation Contractor. The Financing Implementation Contractor
shall notify the home performance contractor within two hours of making
such determination via fax, e-mail, or other such method.
Deliverable: The Financing Implementation Contractor is responsible
for sending invoices to NYSERDA, with a copy delivered to NYSERDA's
Program Implementation Contractor, no more frequently than the 15th
and last business day of every month, which shall include any fees
or expenses, as approved by NYSERDA, for performing income verification
services. The Program Implementation Contractor is responsible for
a monthly report specifying cumulative NYSERDA subsidies for that
month and year-to-date, with supporting documentation.
Task 5. Payments to Home Performance Contractors: Upon
completion of work within the allowed time frame from execution of
the loan agreement (55 days), the installing home performance contractor
and the customer must complete, sign and submit an Installation Completion
Certificate to NYSERDA's Program Implementation Contractor along with
a final invoice and a change order (if needed). The Program Implementation
Contractor will, within five days of receiving the Installation Completion
Certificate, review the Installation Completion Certificate; conduct
a quality control inspection (if appropriate); verify participation
of the installing home performance contractor in the program (which
includes proper BPI certification and accreditation); verify that
the installed measures are consistent with the contract that the customer
signed; and instruct the Financing Implementation Contractor and Program
Lender to close the loan and forward payment to the installing home
performance contractor. The Program Lender shall make every effort
to process and mail a check or initiate an ACH (wire transfer) into
the home performance contractor's account within two (2) business
days from receipt of the Installation Completion Certificate.
Deliverable: Upon receipt of the Installation Completion
Certificate from NYSERDA's Program Implementation Contractor, the
Financing Implementation Contractor, in conjunction with the Program
Lender, shall pay the home performance contractor within two (2) business
days.
Task 6. Income Verification for Loans that have been Denied,
for Consumers Paying Cash or using Alternative Financing: In instances
when the applicant has been denied financing through the Financing
Program, or when the applicant will be paying cash or using alternative
financing, the Financing Implementation Contractor shall collect all
required income data, determine if the applicant qualifies for a work
scope subsidy, then inform both NYSERDA's Program Implementation Contractor
and the applicant of his or her subsidy eligibility, and amount of
subsidy if known. The applicant will then be required to pay the home
performance contractor the un-subsidized portion of the agreed upon
work scope.
Deliverable: No later than on a weekly basis, the Financing
Implementation Contractor shall provide NYSERDA's Program Implementation
Contractor with the name of applicant, address, subsidy amount (if
known), and name of the home performance contractor via fax or e-mail.
This report shall be forwarded to NYSERDA on a monthly basis.
Task 7. Reporting: The Financing Implementation Contractor
shall compile concise monthly progress reports throughout the course
of the project to highlight the status of activities and major events.
The progress reports shall be submitted to NYSERDA's Project Manager
no later than the 15th of each month, beginning with the first 15th
after which a month of work has been completed. The progress reports
shall be in memorandum format and shall include the following subjects
in the order indicated: (1) Title of project, agreement number, and
period of report; (2) Progress made, activities performed, and tasks
and subtasks completed during the reporting period; (3) Plans for
the next reporting period; (4) Identification of problems or obstacles;
(5) Ability to meet schedule; deviations from schedule; reasons for
slippage in schedule; and (6) Analysis of actual cost incurred per
task in relation to the budget per task.
The Financing Implementation Contractor shall also prepare quarterly
reports for the duration of the contract. The reports shall be submitted
to NYSERDA no more than thirty (30) days after quarter end, beginning
March 31, 2004. The report shall be in table format, and shall include
but may not be limited to the following information: (1) Title of
project, agreement number, and period of report; (2) Number of loans
made during the final month of the quarter, quarter and year-to-date;
(3) Number of households qualifying for work scope subsidies during
the final month of the quarter, quarter and year-to-date; and (4)
Dollar value of interest rate subsidy by utility area on a quarterly
and year-to-date basis. The Financing Implementation Contractor shall
also coordinate with NYSERDA and the Program Implementation Contractor
to ensure that tracking mechanisms are in-place to capture and quantify
loan project impacts such as energy savings.
Deliverable: The Financing Implementation Contractor shall
submit monthly and quarterly reports to NYSERDA's Project Manager
at appropriate times.
IV. PROGRAM REQUIREMENTS AND SCHEDULE
Each proposer must possess the requisite expertise and experience
to complete all aspects of the project successfully.
Proposers for Program Lender services must be able to:
- Provide consumer financing (secured and/or unsecured) throughout
New York State with loan amounts between $2,500 and $20,000 for
loan terms up to 10 years at interest rates up to 4% (400 basis
points), subject to change as may be directed by NYSERDA, less than
the lender's customary rate for similar loans for similar borrowers.
- Provide rapid credit pre-approval and loan approval to participants
through toll free telephone, website, and/or facsimile access.
- Provide through-the-mail loan closing and hold the documents in
escrow until such time as the work has been completed and payment
to the home performance contractor is authorized.
- Propose acceptable underwriting criteria to be used in qualifying
borrowers for financing under the program.
- Propose acceptable terms for calculating the lump sum payment
for providing reduced interest rate financing through the program.
- Demonstrate the financial capacity to fund loans made under the
Financing through Home Performance with ENERGY STAR® program.
- Proposers must be aware that a timing difference will occur between
the funding of a loan and the receipt of the interest subsidy payment
from NYSERDA.
Proposers for Financing Implementation Contractor services must be
able to:
- Provide strong data collection and management capabilities.
- Coordinate and communicate effectively with the Program Lender,
program applicants (borrowers), home performance contractors, and
the Program Implementation Contractor.
- Income qualify all applicants for a work scope subsidy under the
Assisted Program.
- Demonstrate a thorough understanding of the goals and objectives
of this RFP. Successful experience in the implementation, coordination,
and management of similar deployment projects is preferred.
Schedule
Program implementation will begin January 1, 2004, and this contract
will be in effect through June 30, 2006. The interest rate buy-down,
contractor verification, and reporting activities will occur through
the contract period.
V. PROPOSAL REQUIREMENTS
Proposers must submit eight (8) copies of Part I, Technical Proposal,
and eight (8) copies of Part II, Cost Proposal. A completed Proposal
Checklist must be attached to the front of all copies of Part I. Proposals
should be no more than 20 pages or submitted in an elaborate format
that includes expensive binders or graphics. NYSERDA may request additional
data or materials to support proposals.
The proposal must be in the following format:
Part I. Technical Proposal
Proposal Checklist: The Proposal Checklist to be completed
is attached to this RFP. The checklist must be attached to all eight
(8) copies of Part I of the proposal. At least one (1) copy must contain
an original signature.
Section 1: Introduction and general information. Proposers
should summarize their understanding of the objectives and requirements
of this RFP. Proposers should clearly indicate whether they are
proposing to provide Program Lender services and/or Financing Implementation
Contractor services. Proposers should briefly identify
key information about their organization. Proposers should describe
why they feel they are uniquely qualified to perform and complete
the services requested under this RFP.
Section 2: Statement of Work. The Statement of Work is a detailed
plan of how the Proposer will accomplish the Program's objectives.
The Statement of Work should clearly articulate strategies consistent
with the requested services and deliverables, and Program Requirements
and Schedule section of this solicitation. Describe your approach/methodology
and define your rationale for the proposed approach. Describe the
actions you will take to complete each task. The Statement of Work
is the primary contractual document that identifies the deliverables
and provides a basis for payment. It is an action document that specifically
delineates each step or procedure required to accomplish the Program's
objectives. The Statement of Work must be prepared as an order of
set tasks, including subtasks if necessary. Therefore, each action
item should be identified, indicating who will perform it, how it
will be performed, when it will be performed, and its anticipated
deliverables. The implementation strategy, program coordination, monitoring
and verification tasks should be clearly defined as separate responses.
In addition to responding to the tasks defined for the requested services,
proposers are invited to present additional tasks as long as they
promote, or are consistent with, the goals and objectives of the Program.
For proposals to provide Program Lender services, the proposed Statement
of Work must clearly describe the underwriting criteria and process
to be used for approving loans and credit pre-approvals through the
program. The proposal must also indicate whether or not the Program
Lender is willing to provide secured loans if customers should so
choose and how the processing of these loans would differ from those
which are unsecured. Lastly, the proposal must provide information
on the Proposer's current policies and practices for setting interest
rates on similar loans and how often these rates are reset. The proposal
should provide information on current and recent historical interest
rates for such loans.
The Statement of Work must be consistent with the deliverable and
schedule outlined in this RFP.
Section 3. Management structure. Proposals should identify
all team members, including the program director, who will be responsible
for ensuring that the duties of the contractor are carried out properly
and timely. Provide a clear description of the roles and responsibilities
of each key person in completing the work plan. Provide an organization
chart. Resumes of all team members should be provided as an appendix.
Section 4. Qualifications. Describe how the proposer meets
the experience, skills and abilities, and financial capacity criteria.
State the individual and combined expertise that would enable successful
completion of this Program. For Program Lender services proposals,
indicate the number of branches and loan production offices located
in New York State. List and briefly explain relevant programs that
have been completed by the proposer. Indicate which team members were
responsible for each program described. Include the name and telephone
number of at least three (3) references for whom your organization
has completed projects. Summaries of prior work requested in this
RFP may be submitted as an attachment to your proposal.
Part II. Cost Proposal
The Program Lender selected shall be required to offer qualifying
consumers an interest rate which is reduced from the Program Lender's
published or normal market interest rate by up to 4%, or 400 basis
points, subject to change. NYSERDA proposes to base the payment (the
"Lump Sum Payment") to the Program Lender on the present
value, computed using the Program Lender's normal market interest
rate, of the difference between the loan payments at the reduced interest
rate and what the loan payments would have been using the Program
Lender's market interest rate. Proposers must indicate whether the
Lump Sum Payment methodology proposed is satisfactory or whether an
alternative methodology for determining the Lump Sum Payment should
be proposed. In addition, the proposer must indicate whether any other
fees or expenses would be charged to NYSERDA for each loan provided
through this program and the basis for such fees or expenses. The
Program Lender may only charge borrowers with its normal customary
fees and expenses for similar loans and must indicate in its proposal
if any such fees will be charged to borrowers.
Proposals for Financing Implementation Contractor services should
provide a detailed fee schedule (fee assessed per applicant or based
on loan amounts) or cost budget (on a time and materials basis) for
the services to be performed in completing the tasks outlined in the
Statement of Work.
VI. PROPOSAL EVALUATION
All proposals received by the due date, and meeting the submission
requirements established in this RFP will be reviewed by a Technical
Evaluation Panel consisting of NYSERDA staff and selected outside
reviewers. Final rankings and contract award will be based on the
following criteria.
Responsiveness to the Program Components and Requirements of the
RFP. Has the Proposer demonstrated a clear understanding of the
program goals and objectives? Is there clear evidence that the Proposer
possesses the capability to implement, coordinate and monitor the
Program? Is the Statement of Work thorough, specific, and consistent
with the stated objectives? Are deliverables clearly stated and consistent
with the Proposer's activities?
Relevant Experience and Qualifications. Are key personnel's
education and experience relevant to the program's needs? Does the
Proposer have adequate capacity to handle the Program? Does the Proposer
demonstrate recent experience in the conduct of similar programs?
Has the Proposer demonstrated strong management and data collection
capabilities? What is the quality of the Proposer's performance on
existing or past programs, or their achievement related to the proposed
work? Are there aspects of the Program that are unacceptable? Is the
Proposer authorized to make consumer loans in New York State?
Comprehensiveness of Approach and Management Plan. Does the
proposer demonstrate the ability to complete all aspects of the Program?
Has the proposer demonstrated the ability to institute appropriate
data collection and monitoring procedures? Are appropriate management
and coordination strategies articulated? Is the Program organization,
including staffing plan and schedule, clear and well-defined? Does
the proposal include a strategy for coordination and interaction with
all relevant parties, including NYSERDA, the Program Implementation
Contractor, and home performance contractors? For Program Lenders,
is the proposed underwriting criteria acceptable and will it maximize
the effectiveness of the financing program to consumers?
Economic Benefits to New York State. Please list the number
and location of branches your organization maintains in New York State.
Also, provide the number of employees staffing each branch. Finally,
please provide information relating to your organization's financial
and/or other contributions to New York State.
Other. Is the proposal well organized, well written and complete?
Is the schedule for Program completion and deliverables clear?
Cost. How cost effective is the proposal? For Program Lender's
what is the Proposer's market interest rate(s) for similar loans and
what methodology is proposed for calculating the lump sum payment
for the interest rate reduction on loans? (Fees that are normally
charged to the applicant should not be considered in the section.)
GENERAL CONDITIONS
Proprietary Information - Careful consideration should be
given before confidential information is submitted to NYSERDA as part
of your proposal. Review should include whether it is critical for
evaluating a proposal, and whether general, non-confidential information,
may be adequate for review purposes.
The NYS Freedom of Information Law, Public Officers law, Article
6, provides for public access to information NYSERDA possesses. Public
Officers Law, Section 87(2)(d) provides for exceptions to disclosure
for records or portions thereof that "are trade secrets or are
submitted to an agency by a commercial enterprise or derived from
information obtained from a commercial enterprise and which if disclosed
would cause substantial injury to the competitive position
of the subject enterprise." Information submitted to NYSERDA
that the proposer wishes to have treated as proprietary, and confidential
trade secret information, should be identified and labeled "Confidential"
or "Proprietary" on each page at the time of disclosure.
This information should include a written request to except it from
disclosure, including a written statement of the reasons why the information
should be excepted. See Public Officers Law, Section 89(5) and the
procedures set forth in 21 NYCRR Part 501.
Omnibus Procurement Act of 1992 - It is the policy of New
York State to maximize opportunities for the participation of New
York State business enterprises, including minority- and women-owned
business enterprises, as bidders, subcontractors, and suppliers on
its procurement Agreements.
Information on the availability of New York subcontractors and suppliers
is available from:
Empire State Development
Division For Small Business
30 South Pearl Street
Albany, NY 12245
A directory of certified minority- and women-owned business enterprises
is available from:
Empire State Development
Minority and Women's Business Development Division
30 South Pearl Street
Albany, NY 12245
Contract Award - NYSERDA anticipates making one award under
this solicitation. It may award a contract based on initial applications
without discussion, or following limited discussion or negotiations.
Each offer should be submitted using the most favorable cost and technical
terms. NYSERDA may request additional data or material to support
applications. NYSERDA will use the Sample Agreement to contract successful
proposals.
Limitation - This solicitation does not commit NYSERDA to
award a contract, pay any costs incurred in preparing a proposal,
or to procure or contract for services or supplies. NYSERDA reserves
the right to accept or reject any or all proposals received, to negotiate
with all qualified sources, or to cancel in part or in its entirety
the solicitation when it is in NYSERDA's best interest.
Disclosure Requirement - The proposer shall disclose any indictment
for any alleged felony, or any conviction for a felony within the
past five years, under the laws of the United States or any state
or territory of the United States, and shall describe circumstances
for each. When a proposer is an association, partnership, corporation,
or other organization, this disclosure requirement includes the organization
and its officers, partners, and directors or members of any similarly
governing body. If an indictment or conviction should come to the
attention of NYSERDA after the award of a contract, NYSERDA may exercise
its stop-work right pending further investigation, or terminate the
agreement; the contractor may be subject to penalties for violation
of any law which may apply in the particular circumstances. Proposers
must also disclose if they have ever been debarred or suspended by
any agency of the U.S. Government or the New York State Department
of Labor.
Attachments:
Attachment A - Proposal Checklist
Attachment B - Contract Pricing Proposal Form
Attachment C - Sample Agreement
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